• Palo Alto Networks

Palo Premium Support Program

utvidet serviceavtale - 3 år - forsendelse
Ikke på lager
Produsent Palo Alto Networks
Artnr PAN-SVC-PREM-820-3YR
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  • Informasjon
    • Designed for complicated network devices
    • Provides next business day response for standard inquiries
    • Offers a 1 hour response time for urgent matters
    • Includes a service agreement for comprehensive support
    • Ensures timely shipment of services
    Full access to the online support portal and 24 x 7 x 365 phone and email support are key elements of the Premium Support Program. Additional components of the Premium Support Program elements include full access to software fixes and features releases as well as advanced hardware replacement service with next business day shipping of replacement hardware.
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