BlackBerry Premium Support

Teknisk kundestøtte - for BlackBerry Spark Cyber Suite - 1 bruker - rådgivning via telefon - 24x7 - responstid: 90 sek
Ikke på lager
Produsent BlackBerry
Artnr SPK.UES.SU.S.PM
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  • Informasjon
    • Expertly manage highly mobile fleets with multiple user profiles across platforms and report real-time ROI3
    • Mix BlackBerry enterprise service 10 and legacy BES environments
    • Access a pool of resources or dedicated account management professionals
    • Leverage the latest BES features through the software assurance program
    • Operate with peace of mind within the regulated sector employing Silver4 or Gold5 level EMM products
    • 24 x 7 x 365 global telephone access (level 3)
    • Electronic support (1-hr)
    • Support account manager
    • Onsite training
    • 25 named callers
    BlackBerry Technical Support Services is an annual support program that provides direct access to technical experts to help maximize uptime and ensure your BlackBerry solution is performing to your expectations. With the support team on your side, you can reduce costly downtime and free up your resources. See why millions of global users on paid active support contracts appreciate the value of BlackBerry Technical Support Services.

    Highest level of relationship-based support for businesses with mission critical needs, an expectation of personal engagement, dedicated resources, proactive planning services, and cost containment. This is ideal for customers with deployments exceeding 1000 devices under management on BES.
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