Cisco SMARTnet - Utvidet serviceavtale

bytte - 8x5 - responstid: NBD - for P/N: C9500-16X-E, C9500-16X-E-RF
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Produsent Cisco
Artnr CON-SNT-C95016EX
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  • Informasjon
    • Around-the-clock, global access to the Cisco Technical Assistance Center (TAC)
    • Access to the extensive Cisco.com knowledge base and tools
    • Next-business-day advance hardware replacement (premium options available for business-critical devices, such as 2-hour replacement and onsite parts replacement and installation)
    • Ongoing operating system software updates and upgrades
    • Cisco OS software support to extend the life of Cisco devices with improved security, increased performance, bandwidth management, new protocol support, and greater interoperability
    • Proactive diagnostics and real-time alerts on select devices with Smart Call Home
    Cisco SMARTnet Service is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency.
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